Brief description of the business and what services you offer to schools
Netcentral is a Managed Service Provider that offers trusted network and IT solutions to schools across East Anglia. We have specialist knowledge and proven expertise in providing schools with outstanding ICT support and IT services, from the school office to the classroom. At Netcentral we recognise that it's crucial to deliver the best value for pressurised budgets; that's why we provide honest advice on the most effective solutions – in terms of cost performance, and time. We tailor our service to meet your school's individual needs, whether it's to supplement existing in-house resources or completely outsource ICT support.
Services we offer to schools include:
Compared to other solutions you looked at, what was it about Securly that made it seem a good fit for your schools?
Would you recommend Securly to other resellers?
Absolutely! Whilst a professional working partnership, there are no enforced sales targets, pushiness or need to engage beyond placing an order if you didn't want. But as with everything, you only get out what you put in. Since partnering with Securly, we've successfully transferred a number of existing customers to this solution and we now have a lot fewer filtering-related tickets compared to 2.5 years ago. We are now also looking at how else we can build the Securly solution into other services/packages that we offer.
Who are the main users of Securly in your schools and how does Securly help them?
Senior Leadership Team(s), safeguarding leads, phase/year group leaders, class teachers.
What support do you get from Securly?
Channel Managers - on hand to answer any queries, provide access to branded support materials and case studies, support in POC meetings, available to discuss opportunities. Technical Support - always on hand, very prompt response times, able to support with deployments if required, will further escalate support requests as required, always follow-up on open tickets, and after a solution has been found to check all is well.
What makes your Securly Partnership successful?
Case study
Read which tools helped to create the heart of one Trust's infrastructure and security strategy.
Case study
The River Learning Trust (RLT) is a Multi-Academy Trust responsible for a number of schools and a school centred initial teacher training provider (SCITT) and operates more than 20 secondaries and primaries.
Case study
Boudica Schools Trust is a combined secondary, specialist and primary Multi Academy Trust consisting of ten schools centred around a 20-mile radius of Norwich.
